Business Excellence Models (BEMs) were first called Total Quality Management models. Today they are usually referred to as Business Excellence Models – this term helps to communicate the importance of “excellence” in all aspects of a business, not only product and process quality. The models, such as Figure 4, are used to assess how well BE core values and concepts (the ingredients of success) are embedded in an organization. These models are now used in at least 83 countries as a key mechanism to help businesses to improve.
Total Quality Management TQM, also known as total productive maintenance, describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
To sustain excellence, Industries require various automated & Integrated softwares like Planning, Problem solving, Analytical & reporting tools based on your customized requirements. We are able to provide you all the customized package at once.
DMAIC is a data-driven quality methodology/strategy used to improve processes. It is an integral part of a Six Sigma initiative, but in general, can be implemented as a standalone quality improvement procedure or as part of other process improvement initiatives such as lean.